Disk physically showing amber LED, but OK as per Navicli

It should be the same command for navicli for the CX500.

This issue is whether the fault light is on the new disk or on the DAE.

In the past there have been issues with the DAE on the CX500 recognizing a new disk. You may need to power off the DAE that holds the disk. But If the fault is on the new disk, double check that the disk is supported - what is the EMC part number on the disk?

Run: Bus_Enc_Disk  --  ie 0_0_0 is the first disk in enclosure 0 on Bus 0

navicli -h SPA_IP_Address getdisk B_E_D -state

navicli -h SPB_IP_Address getdisk B_E_D -state

glen

Is on the disk; don't have naviseccli running, the same operators works with navicli?

Disk seems to be OK as per Navicli output:

#navicli -h SP_A getdisk 1_3_4 -state Bus 1 Enclosure 3  Disk 4 State:                  Enabled

This is the description I have for the spare part: Storage , EMC , HDD , 146GB , 15Krpm , 4GB FC , NEB

#navicli -h SPA getdisk 1_3_4 Bus 1 Enclosure 3  Disk 4 Vendor Id:               SEAGATE Product Id:              STE30065 CLAR300 Product Revision:        EC13 Lun:                     101 Type:                    101: RAID1/0 State:                   Enabled Hot Spare:               101: NO Prct Rebuilt:            101: 100 Prct Bound:              101: 100 Serial Number:           *****   Sectors:                 67108864 (32768) Capacity:                274845 Private:                 101: 69704 Bind Signature:          0x1df6, 3, 4 Hard Read Errors:        0 Hard Write Errors:       0 Soft Read Errors:        0 Soft Write Errors:       0 Read Retries:     N/A Write Retries:    N/A Remapped Sectors:        N/A Number of Reads:         0 Number of Writes:        0 Number of Luns:          1 Raid Group ID:           100 Clariion Part Number:    DG118032659  Request Service Time:    N/A Read Requests:           0 Write Requests:          0 Kbytes Read:             0 Kbytes Written:          0 Stripe Boundary Crossing: 0 Drive Type:              Fibre Channel Clariion TLA Part Number:005048950 User Capacity:           32 Idle Ticks:              0 Busy Ticks:              0 Current Speed: N/A Maximum Speed: N/A

Anyway, just noticed that this Storage has its SP B faulted.

Perhaps after SP unit replacement activity; the scenario will auto clear.....

What do you think?

Thanks for the update - the SPB side of the disk was probably in a degraded mode which prevented to disk from coming on-ling.

Please remember to mark this question as answered as that could help someone else with a similar issue - you're own updated would be the correct answer.

glen