2 Bronze

How to get a latest clarion procedure generator from powerlink

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Hi, How to get a latest clarion procedure generator from powerlink. i have already a clarion procedure generator , it got expiered.

When i tried to get new copy for partners it goes to powerlink and stops.. please someone can help me on this.

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2 Iron

Re: How to get a latest clarion procedure generator from powerlink

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The SolVe Desktop tool will not only provide procedures for common tasks, it will also perform technical reviews by comparing the proposed engagement against known issues using built-in rules. SolVE Desktop automatically provides relevant alerts from the EMC knowledgebase, and FCOs, based on your engagement. Please Note: The executable date does not reflect the version of the Generators.

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12 Replies

Re: How to get a latest clarion procedure generator from powerlink

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Hi Sushin,

Navigate to support ->product and diagnostic tools -> clariion tools -> clariion procedure generator

Hope this helps.

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2 Bronze

Re: How to get a latest clarion procedure generator from powerlink

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Hello ,, thanks for the fast reply.

But in the location you given i cannot find procedure generator ... Please check and update me....

"support ->product and diagnostic tools -> clariion tools -> clariion procedure generator" /...

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Re: How to get a latest clarion procedure generator from powerlink

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Hi,

CLARiiON support websites have replaced the CLARiiON Procedure Generator. From these websites you can create customized documentation for your configuration. Please go to http://www.emc.com/clariionsupport and click your storage-system series.

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6 Indium

Re: How to get a latest clarion procedure generator from powerlink

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I just tried to download the partner version of the procgen and it works just fine. I've had issues with PowerLink in the not so recent past and what helped for me was to clear all browser cache, such as cookies and temporary files.

Hope this helps.

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6 Indium

Re: How to get a latest clarion procedure generator from powerlink

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Based on

> get new copy for partners

I assumed you're a partner. Is this correct ?

If so, go to Home > Support > EMC Service Partners Web Access, then Tools & Forms, Clariion, Download and Revision History and over there you'll find the latest PARTNER ProcGen.

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2 Bronze

Re: How to get a latest clarion procedure generator from powerlink

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Hello ,

In the  above path i am not able to find the procedure generator. . Even I have an old one, From that i am not able to get the latest CPG from powerlink

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2 Bronze

Re: How to get a latest clarion procedure generator from powerlink

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Hi Sushin,

If you do not have partner access then you will not see the path as mentioned by RRR.  Try http://www.emc.com/clariionsupport or http://www.emc.com/microsites/clariion-support/central.htm Both of which leads to the same location to create your customizable procedure documentation.  As stated by Mamatha Rao the customer procedure generator has been replaced.  Hope this helps.

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2 Bronze

Re: How to get a latest clarion procedure generator from powerlink

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The specific location you mention is not there in powerlink

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2 Bronze

Re: How to get a latest clarion procedure generator from powerlink

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Hi Sushin,

Which location can you not access?

Thanks,

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