How to get a latest clarion procedure generator from powerlink

[sushin]

Hi, How to get a latest clarion procedure generator from powerlink. i have already a clarion procedure generator , it got expiered.

When i tried to get new copy for partners it goes to powerlink and stops.. please someone can help me on this.

[Gq15Ssx2wt12372]

Hi Sushin,

Navigate to support ->product and diagnostic tools -> clariion tools -> clariion procedure generator

Hope this helps.

[sushin]

Hello ,, thanks for the fast reply.

But in the location you given i cannot find procedure generator ... Please check and update me....

"support ->product and diagnostic tools -> clariion tools -> clariion procedure generator" /...

[Gq15Ssx2wt12372]

Hi,

CLARiiON support websites have replaced the CLARiiON Procedure Generator. From these websites you can create customized documentation for your configuration. Please go to http://www.emc.com/clariionsupport and click your storage-system series.

[RRR]

I just tried to download the partner version of the procgen and it works just fine. I've had issues with PowerLink in the not so recent past and what helped for me was to clear all browser cache, such as cookies and temporary files.

Hope this helps.

[RRR]

Based on

> get new copy for partners

I assumed you're a partner. Is this correct ?

If so, go to Home > Support > EMC Service Partners Web Access, then Tools & Forms, Clariion, Download and Revision History and over there you'll find the latest PARTNER ProcGen.

[sushin]

Hello ,

In the  above path i am not able to find the procedure generator. . Even I have an old one, From that i am not able to get the latest CPG from powerlink

[symmariion]

Hi Sushin,

If you do not have partner access then you will not see the path as mentioned by RRR.  Try http://www.emc.com/clariionsupport or http://www.emc.com/microsites/clariion-support/central.htm Both of which leads to the same location to create your customizable procedure documentation.  As stated by Mamatha Rao the customer procedure generator has been replaced.  Hope this helps.

[sushin]

The specific location you mention is not there in powerlink

[symmariion]

Hi Sushin,

Which location can you not access?

Thanks,