I have a Windows host with two fibre adapters connected via a Cisco swithc to my Clarrion. Windows version is 2003 SP2 Enterprise and powerpath is installed (18.104.22.168 I think). When the server was setup and initially connected to the Clarrion one of the adapters was zoned incorrectly so Powerpath Administrator only showed one adapter.
I have corrected the zoning now - what do I need to do on the Clarrtion to allow this path to be used? Sorry if this question is a bit broad - I have limited experience with Powerpath so am not sure if the root issue is there or on the Clarrion side.
When I look at the connectivity status it only shows the one adapter still - not even blue remarks. I click reconnect and still only the one adapter. When I right-click the host and select "update now..." it times out saying hte agent is not running.....
Do I need to run the Navisphere Server Utility to resend info to the Clarrion or is it likely that I haven't resolved the zoning in the fabric?
Aha! I did that and no luck, but I installed the Navisphere Server Utility, selected the register option and when I went back to connectivity status they were in there and blue! I followed the instructions in the post you mentioned and it is all working great.
It sounds like you may be looking at the Connectivity Status for the host itself (when you drill down to the Storage Group and right click on the host). If this is true, then try looking at the Connectivity Status for the entire array (right click on the array). Look for initiators that are not registered. If you find the WWN of the other HBA as a logged in initiator you know you got the zoning right... NaviSphere just hasn't associated the initiators with the host yet.
If this is the case you can try stopping and restarting the NaviAgent on the host, or you can manually register the new initiators and associate them with the existing host. After you do this you will still have to go back to the Connectivity Status for the host itself and you should see the new initiators listed under the "~management" storage group. Now you can "Reconnect" and it should put all the initiators in the proper Storage Group for you.
If I'm completely out to lunch and you were already looking at the Connectivity Status for the entire array, then just ignore me
I've read this "right click" on the host in the storage group in some other thread before, but I've tried it several times now, but it doesn't work ! Therefore I'm using the engineering mode, so I get the advanced button to check all paths.....