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Bomb_29390e

193 Posts

5938

November 20th, 2009 06:00

SPCollect

I am trying to run spcollect for SPA to one of my old storage cx-300 and spcollect is not an option in the menu? any idea?

Anonymous

5 Practitioner

 • 

274.2K Posts

November 20th, 2009 07:00

That is Flare 14

You will need to run the command with the Engineering password as it is very old flare code - please contact EMC Support for further assistance.

You may also need to load a newer CLI on your host, I suggest at least Flare 19. (available from powerlink)

naviseccli -h x.x.x.x spcollect

you are possibly getting command not supported due to the age of the CLI on your host.

I would also strongly recommend getting the array up to at least R19 (02.19) as R14 is out of support.

Message was edited by: kelleg

Bomb_29390e

193 Posts

November 20th, 2009 06:00

Running the following and getting this error. what i am typing worng here

C:\Program Files\EMC\Navisphere CLI>navicli -h SPA_10.195.202.203 spcollect -messner

Error returned from Agent
No such host 'SPA_10.195.202.203'

dynamox

1 Rookie

 • 

20.4K Posts

November 20th, 2009 06:00

can you try from command line ?

Open a  command prompt on the management workstation.  
Type cd  c:\program files\emc\navisphere cli 

Type  navicli -h <SP_IP_address> spcollect -messner This  starts the SPcollect script.  

Type  navicli -h <SP_IP_address> managefiles -list This  will list the files created by SPcollect.  

Type  navicli -h <SP_IP_address> managefiles  -retrieve This will  display the files that can be moved  
from the  SP to the management station.  

Example:  
Index Size  in KB Last Modified Filename 
0 3  06/14/04 11:02:15 DeletedVolume.txt 
1 515  05/26/04 10:44:16 ktdump-040526-144415.txt 
2 532  05/26/04 11:20:33 ktdump-040526-152033.txt 
3 431  05/26/04 12:37:12 ktdump-040526-163711.txt 
4 415  05/26/04 16:12:46 ktdump-040526-201246.txt 
5 737  06/14/04 17:35:41 ktdump-040614-213541.txt 
6 727  06/17/04 14:52:34 ktdump-040617-185234.txt 
7 468  06/17/04 17:08:01 ktdump-040617-210801.txt 
8 0  06/17/04 17:08:50 ktdump_log.txt 
9 0  06/14/04 11:26:41 naviagent_Jun-14-04_15-26-37.log 
10 0  06/14/04 17:38:28 naviagent_Jun-14-04_21-38-22.log 
11 0  06/17/04 17:08:01 naviagent_Jun-17-04_18-55-16.log 
12 0  06/25/04 07:05:16 naviagent_Jun-17-04_21-08-46.log 
13 996  05/27/04 15:25:54 SPA__APM00023000437_9c773_05-27-2004_46_data.zip  
14 1029  05/27/04 15:39:33 SPA__APM00023000437_9c773_05-27-2004_26_data.zip  
15 1489  06/25/04 06:47:00 SPA__APM00023000437_9c773_06-25-2004_33_data.zip  
16 1205  07/01/04 14:33:52 SPA__APM00023000437_9c773_07-01-2004_35_data.zip  
17 1  06/25/04 07:05:13 em_logs.zip 
Enter  files to be retrieved with index separated by comma (1,2,3,4,5) OR by a range  (1-3) OR enter 'all' to retrieve all file OR 'quit' to quit> 13.  

This will  pull the index number 13 from the corresponding SP and copy it to  the c:\program files\emc\navisphere cli directory with a filename of  SPA__APM00023000437_9c773_05-27-2004_46_data.zip. 

Kumar_A

727 Posts

November 20th, 2009 06:00

Try this: "C:\Program Files\EMC\Navisphere CLI>naviseccli -h 10.195.202.203 spcollect"

You need to give the IP address of the SP (assuming that it is 10.195.202.203) with the "-h" option.

Message was edited by: kelleg

Bomb_29390e

193 Posts

November 20th, 2009 06:00

probably the command is ok now but getting this massage which make me think the spcollect is not instaled or run on the san for spa and b

C:\Program Files\EMC\Navisphere CLI>
C:\Program Files\EMC\Navisphere CLI>navicli -h 10.195.202.203 spcollect
Operation not supported on this type of storage system

Anonymous

5 Practitioner

 • 

274.2K Posts

November 20th, 2009 07:00

What version of flare code are you running as SPCollect is a recent tool for customer use, in earlier flare codes it was for support staff only.

Take a look at EMC Primus emc60493 which has the full details on what commands are needed for the version of flare you are on.

SPCollect in the GUI will only work on flare codes higher than Flare 19.

Flare 13 - 19 required the engineering command run via CLI.

If you are getting agent not running messages, then I would imagine that you want to make sure CLI commands work by first running a "getagent" command, if this also fails then you have a management issue of the SP.

Make sure the CLI you are running also matches the Flare on your array, or is higher, if it is below then you may also get strange results.

I hope that helps.

Steve

Bomb_29390e

193 Posts

November 20th, 2009 07:00

Flare revision is 02.07.300.5.021

Bomb_29390e

193 Posts

November 20th, 2009 07:00

Thanks for all the info

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