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Albertwt
2 Iron

The storage system received too many events in this poll cycle to display here

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Hi,

Can anyone please advise me what to do in regards to the below alert email ?

Time Stamp 11/06/12 05:07:18 (GMT) Event Number 2041 Severity Warning Host cx4spb Storage Array FCNCX097300098 SP N/A Device N/A Description The storage system received too many events in this poll cycle to display here. This event does not necessarily indicate a problem.

Time Stamp 11/06/12 05:07:38 (GMT) Event Number 2003 Severity Information Host A-IMAGE Storage Array FCNCX097300098 SP N/A Device N/A Description The storage system received too many events in this poll cycle to display here. This event does not necessarily indicate a problem.

Time Stamp 11/06/12 05:09:05 (GMT) Event Number 2080 Severity Error Host A-IMAGE Storage Array FCNCX097300098 SP N/A Device N/A Description The storage system received too many events in this poll cycle to display here. Contact your service provider to determine if any storage system error events occurred that you should address.

Time Stamp 11/06/12 05:10:30 (GMT) Event Number 2041 Severity Warning Host A-IMAGE Storage Array FCNCX097300098 SP N/A Device N/A Description The storage system received too many events in this poll cycle to display here. This event does not necessarily indicate a problem.

I'm not sure what to do and wondering if this is an issue or not to worry about.

Thanks

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pinnas
2 Iron

Re: The storage system received too many events in this poll cycle to display here

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Hi,


These are email messages that are specific to distributed Event Monitoring and are responses initiated by the storage processor (SPs). You only receive them if the poll cycle encounters more than 100 events in a single poll cycle. The text in the email message (for example, "SP busy, couldn't respond...") is not written to the event log. However, the event log will have an entry that corresponds to the emailed event.


The array Agent guards against initiating too many email responses on the array. Thousands of events can occur in a single poll cycle but initiating too many responses can disable the SP and are therefore protected against by filtering them.  Each poll cycle the Agent stores all new events it gets from the Windows NT logs and stores them in the Agent / Navimon.log file. Since all Agent responses are based on the time of the events, the Agent will email responses for the first 100 new events that it encounters. For all events beyond the first 100, the Agent checks them to determine the events with highest severity and creates an appropriate event:


  • Informational - Can be ignored
  • Warning - Can be ignored
  • Error - Should be investigated
  • Critical - Should be investigated


If you see "Error" or "Critical," you should investigate the event just as you would any other Error or Critical log events., hence suggest you to open an Service Request with EMC and get the logs reviewed.

Regards,

Suman Pinnamaneni

2 Replies
pinnas
2 Iron

Re: The storage system received too many events in this poll cycle to display here

Jump to solution

Hi,


These are email messages that are specific to distributed Event Monitoring and are responses initiated by the storage processor (SPs). You only receive them if the poll cycle encounters more than 100 events in a single poll cycle. The text in the email message (for example, "SP busy, couldn't respond...") is not written to the event log. However, the event log will have an entry that corresponds to the emailed event.


The array Agent guards against initiating too many email responses on the array. Thousands of events can occur in a single poll cycle but initiating too many responses can disable the SP and are therefore protected against by filtering them.  Each poll cycle the Agent stores all new events it gets from the Windows NT logs and stores them in the Agent / Navimon.log file. Since all Agent responses are based on the time of the events, the Agent will email responses for the first 100 new events that it encounters. For all events beyond the first 100, the Agent checks them to determine the events with highest severity and creates an appropriate event:


  • Informational - Can be ignored
  • Warning - Can be ignored
  • Error - Should be investigated
  • Critical - Should be investigated


If you see "Error" or "Critical," you should investigate the event just as you would any other Error or Critical log events., hence suggest you to open an Service Request with EMC and get the logs reviewed.

Regards,

Suman Pinnamaneni

Albertwt
2 Iron

Re: The storage system received too many events in this poll cycle to display here

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Thanks for the reply Suman.

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