Our customer is using VNX 5400. After rectification some cabling issue a ghost entry has been created for bus0 enc4. In reality this entry does not exists. As a result of this entry we are not able to install Snapview enabler in this Storage.
Following is the error message while installing Snapview enabler.
RULE NAME: No System Faults
RULE REVISION: 126.96.36.199.55.1
RULE STATUS: Rule failed.
RULE DESCRIPTION: This rule checks for specific faults on the storage system.
RULE RESULT: The following faults were reported on the storage system:
Bus 0 Enclosure 4 : Missing
The installation cannot continue until these faults are resolved.
RULE INSTRUCTION: The installation cannot continue until these faults are resolved.
Following screenshot from Unisphere to show Bus0 enc0 ghost entry.
Please advice if anyone is aware of such situation.