Highlighted
a102008s
1 Copper

VNX 5400 Ghost entry for Bus0 enc4

Our customer is using VNX 5400. After rectification some cabling issue a ghost entry has been created for bus0 enc4. In reality this entry does not exists. As a result of this entry we are not able to install Snapview enabler in this Storage.

Following is the error message while installing Snapview enabler.

RULE NAME: No System Faults

RULE REVISION: 7.33.9.1.55.1

RULE STATUS: Rule failed.

RULE DESCRIPTION: This rule checks for specific faults on the storage system.

RULE RESULT: The following faults were reported on the storage system:

    Bus 0 Enclosure 4 : Missing

The installation cannot continue until these faults are resolved.

RULE INSTRUCTION: The installation cannot continue until these faults are resolved.


Following screenshot from Unisphere to show Bus0 enc0 ghost entry.

Capture.JPG.jpg

Please advice if anyone is aware of such situation.

Labels (2)
Tags (4)
0 Kudos
1 Reply
kelleg
4 Ruthenium

Re: VNX 5400 Ghost entry for Bus0 enc4

Please see the following KB Article:

https://support.emc.com/kb/482711 VNX: Ghost enclosure on VNX2 arrays

glen

0 Kudos