Consty
3 Argentum

Vault disk replacement

Hi,

One of my Vault disks is bad (orange), to replace it I suppose that I just want to

remove it and put another one ?

Regards

Consty

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3 Replies
nandas
4 Beryllium

Re: Vault disk replacement

I 'll suggest you to open a Service Call to EMC support before replacing the drive. Typically Vault disk replacement is done only by EMC CE or authorized support person. The drive can be replaced but some guidelines needs to be followed.

Thanks,
Sandip

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chiodp
3 Argentum

Re: Vault disk replacement

For perform a disk replacement by yourself , you need to install the navisphere service task (NST) you can download it from powerlink .

When you lunch the NST you will point your array and select replace disk , NST will health check your array and will inform if. It is safe to replace the disk or you need to have a ce .

In any case you need to open a service request .

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Consty
3 Argentum

Re: Vault disk replacement

Hi,

I got the following result from the NST analysis, I think

CE is not necessary and I can change the drive, can I ?

Thanks

Regards

Consty

--------------------------------------------------------------------------------

Analysis is complete.
Storage system is a candidate for disk replacement.


Disk fault verified.

Details:

  NST Version : 6.28.55.0.97
  Current Date and Time : 2010-04-06 19:45:57
  Subsystem Serial Number :  CK200080900814
  Subsystem Model Number :  CX3-40f
  FLARE Operating Environment Rev :  03.26.040.5.011
  Enclosure type :  DAE3P
  Enclosure Speed : 4Gb/s
  Location :  Bus 0 Enclosure 0 Disk 3
  Drive Serial Number : 3LN4GHXX    
  TLA Part Number: 005048730
  Drive Faulted Time: 2010-03-30 21:25:48

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