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December 18th, 2009 06:00

can SCOM be used to pick up clariion alerts?

Hi, we have clariion dial home configured to report hardware faults. Is it possible to use SCOM to pick up clariion cx310c alerts? What are my options for day to day alerts on the clariion?

thanks, mark

2.2K Posts

December 18th, 2009 10:00

One of the options on the Navisphere monitoring templates is for configuring SNMP. You could configure it to sent SNMP alerts to your SCOM server, not sure what configurations would need to be made in SCOM to process those correctly.

2.2K Posts

December 18th, 2009 11:00

Nice, I'll have to get my SCOM guy on that

111 Posts

December 18th, 2009 11:00

If you are licensed for Navisphere then the SCOM pack for CLARiiON is available on Powerlink at:

Home > Support > Software Downloads and Licensing > Downloads J-O > Navisphere Server Based Software

Home > Support > Software Downloads and Licensing > Downloads C > CLARiiON AX4-5

Introduction to CLARiiON Management Pack for  SCOM

CLARiiON's initial integration with SCOM is through a Windows host that is  setup as a CLARiiON monitoring server.  This monitoring server retrieves  CLARiiON Events, which is established through the creation of a Navisphere  template, into the Monitoring servers Windows Application Event Log.  Once an  associated event is presented to the monitoring servers Application Event Log  the CLARiiON SCOM pack will determine if the event should be raised as an alert  into SCOM.  For this initial release of the CLARiiON SCOM pack there are a  selected number of CLARiiON Events that will raise a SCOM alert.  These 89 CLARiiON Events are a subset of the total CLARiiON Navisphere Alerts that are available.  They have been selected because they are the most commonly seen alerts and also provide actionable details that are associated with the alert.

These 89 alerts are as follows: (NOTE: These CLARiiON Event Numbers are  subject to change with each version of the CLARiiON Management Pack)

0x7400 0x7408 0x7209 0x720E 0x7212 0x7219 0x7472 0x744B 0x745D
0x7401 0x7409 0x720A 0x743A 0x7213 0x721A 0x721B 0x7000 0x7223
0x7465 0x740A 0x720B 0x743B 0x7214 0x7443 0x7444 0x721C 0x7461
0x7229 0x7434 0x720C 0x720F 0x7440 0x722B 0x7445 0x721D 0x7222
0x7402 0x7204 0x7435 0x7210 0x7215 0x7600 0x7446 0x721E 0x7460
0x7403 0x744C 0x7436 0x743C 0x7216 0x7462 0x7447 0x700B 0x7226
0x7404 0x7205 0x720D 0x743D 0x7441 0x7463 0x7448 0x745F 0x7224
0x7405 0x7206 0x7437 0x7211 0x7442 0x7464 0x7449 0x7221 0x7227
0x7406 0x7207 0x7438 0x743E 0x7217 0x7470 0x721F 0x745E 0x7228
0x7407 0x7208 0x7439 0x743F 0x7218 0x7471 0x744A 0x7220

Setting CLARiiON Monitoring for use with SCOM


  1. Navisphere  Agent Installed on CXMonitoringServer
    • Proper credentials need to be  setup during install
  2. CXMonitoringServer needs registration with the CLARiiON Array
    • CXMonitoringServer needs to have proper credentials on the SP Agent tab in order to be used as monitoring station.
  3. On the CLARiiON array, a template  needs to be created linking which events will be logged into the Windows Application Log as shown below in figure 1. The below picture shows this SCOM_Template properties as well as which storage system this template is in use for and which Windows System the template is logging to the Application Event Log.
    • NOTE: In this example I've selected only the CLARiiON Alert events because they contain all of the listed event numbers above as well as few more....best practice will be to select only the events that will cause a SCOM  alert to be raised, thus only select the 89 events listed above.
  4. Once the template is in  place the array will beginning logging events within the Windows Event Viewer  Application Event Log as shown below in figure 2. The events circled below are  examples of what the events look like when they are generated on the Windows  Application Event log.

Figure 1: Template Creation

SCOM_Template.bmp

Figure 2: Events from CLARiiON placed within Application Event Log

SCOM Event.bmp


Installing SCOM Agent on a CXMonitoringStation

There  are a few different ways manage the CXMonitoringStation from SCOM:

  • (Default) From the SCOM Server you can push the SCOM Agent on the hosts you wish to  monitor.
  • Install  the Agent directly on the host you are going to monitor via a CD or network  share.
  • Or you can elect not to install an agent on the server being monitored (known as Agentless Managed)

Microsoft  recommends using the default method which will push the SCOM Agent onto the host  that will be monitored from the SCOM server.  If for some reason ports are  blocked that are needed to push the SCOM Agent onto the monitoring server then  you'll have to install the SCOM Agent onto the monitoring server via CD or  network share.  In the steps below I'll show you how to install the SCOM Agent  by pushing the Agent from the SCOM server onto the monitoring server.

  1. From the SCOM Server select Administration and Agent  Managed
  2. Right click on the Agent Managed and select Discovery Wizard
  3. Select  Advanced Discovery and in the drop down under Computer & Device  type select Servers & Clients click next
  4. Select Browse for or Type-in Computer name and add the CXMonitoringStations Computer  name click next
  5. Select the Computer you want to management and select the Management Mode (in this case  Agent Managed) and select next.  Shown below in Figure 3
  6. Change or leave the Agent installation directory and select your preferred  account settings (default is recommended) and then click finish
  7. This  will begin the installation of the SCOM Agent onto the CXMonitoringStation.

Figure 3: Installing SCOM Agent from SCOM Server

Agent Installation2.bmp

Importing CLARiiON Management Pack on SCOM Server

SCOM  Server has several default management packs that comes with the installation of  the SCOM server itself.  The reason for this is so other third party management  packs can leverage the work that exists within the default management packs in  order to prevent duplicate work.  The CLARiiONMP.mp file is the name of the  management pack that needs to be imported into SCOM server in order to for SCOM  Administrators to begin reaping the benefits of CLARiiON Alerts within SCOM.

To  import the CLARiiON Management Pack

  1. Select  Administration and then right click on Management Packs and select  Import Management Pack
    • Shown  below in figure 4
  2. Browse  for the path of the CLARiiONMP.mp file and import the management  pack.

Figure  4: Importing CLARiiON SCOM Pack

Import Management Pack.bmp

If  you are upgrading from and earlier version of the management pack you can just  re-import the new management pack and it will override the old management pack  without issues.  Once the management pack is imported you can begin testing the  SCOM pack to ensure it is working properly.

5 Posts

December 24th, 2009 03:00

thanks for this information!

Mark

1 Message

January 25th, 2010 00:00

Has anyone gotten this to work?

1 Message

July 6th, 2011 15:00

I have installed the latest management pack marked as vnx scom management pack released late april. However, it does not login to the CX300 or CX320 system i have. the error is 499 user authentication failed, check user/password/scope.

I have made sure the user/password are correct on the config manager.

I could not set the scope as it is not mentioned anywhere on the gui of the MP config manager or the xml document for the service.

I appreciate you help on this

1 Message

August 9th, 2011 17:00

I'm getting the same error here.  I've even tried specifying user@sanname to see if that might help, but no go.  I'd sure like to be able to get this up and running here

5 Practitioner

 • 

274.2K Posts

January 10th, 2013 09:00

Folks,

SCOM 2012 support is now available with ESI v2.1 for Windows Suite. See details here.

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