clarrion CX4-120 SPS hangs frequently

Do you have a spare sense cable. You can try initially by replacing the sense cable and then we can discuss further.

Thanks

How do you concluded the SPS is hung ?

I am repeating Vipin's question here, How do you conclude SPS is hung?! :S

Jaideep Wrote: But we are facing a problem frequently these days// SPS hangs and after resetting the sense cable it again comes online...

My opinion is the SPS should not be in a hung state as he clearly said freequently happens and then comes back online. A secondary cable is installed at an angle due to the cable height and the spacing the pins might be affected hence triggering a issue with the sense cable part indirectly affecting the sps to go in states like offline and the online in sometime.

Hi Guys,

I already told that we need to reset the sense cables.. its not like that SPS itself come online.... Sense cable and SPS is replaced already....

Will like to mention again....only SPS A installed....

jaideep@wipro wrote: Sense cable and SPS is replaced already....

Was EMC support involved/suggested the replacement? If yes

Did a CE came onsite to do the same activity or was it done by the customer itself?

Thanks

Hi Jaideep,

        Are you getting any SPS related alerts in Unisphere/Navisphere ?

SPS Hangs??

Wierd, I hope it's not during the battery testing.

Anyways, if you are sure that reseatinf the sense cable fixes it, then Y dont you get the cables replaced, and even if the problem is with the cable it doesn't mean that the SPS is faulted or not working as it is supposed to.

Regards,

Sheron Godfred.

Threre is one other possibility, that the interface on the SP might be bad or the socket is bad. Try replacing the cable first, if that doesn't fix it, then it might be the SP.

glen