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can you post those tweaks for Symantec Scan Engine (I'm using 5.2 version) ? I'm just using only one CAVA server with SAV for NAS for 800 of users (and mask=*.* and no exclusions). Do you suggest me to add another cava server? Should I install another SAV for NAS on the secondary CAVA server too?
I did the tweaks you suggest me.. But I still receive "Scan Engine scanning feature hung or scan engine is overloaded" message from sav and files not checked on control station. Other suggestions?
Don't overlook the threads as well. There is a default number of CIFS threads for AV scanning. You can add more scanners but it does not increase the number of threads. If the current AV servers are handling the load, you may look at increasing the threads before adding more CAVA servers.