After upgrading Celerra NS40G from DART 5.6 to DART 6.0.61 I find a strange issue with downloading files using IE8 or IE9.
If I use right click on a link and select Save target as with any Celerra share as target location the file doesn’t get saved. No error is reported if I use IE8 and “the file might have been moved or deleted” error appears with IE9.
If I turn off CAVA on the NAS both IE8 and IE9 downloads work fine. As a temporary workaround for IE9 I added *.partial to CAVA exclusion list. This doesn’t work with IE8 because IE8 doesn’t use .partial extension for the file until the download is completed.
CAVA configuration is with 3 McAfee 8.7.0I endpoints. The version of CAVA agent is 4.2.2.
iare you able to save the files to the CIFS share using any other browser such as firefox (with CAVA turned ON)
As the file is being saved successfully with other browser, this issue may be at the browser end.
Could you please go through this link and check if that helps.
I checked the article from Microsoft and we do have this update installed.
I agree it is browser related but using the same browser I can save file on any other share. The issue is only if CAVA is enabled on the NAS. It appears that both CAVA and IE cannot agree on how to handle the file during the download process.
Workaround is easy with IE9 because all the files during the download process use filename.partial as temporary name and when the download is completed .partial is changed to the original extension (.doc .pdf etc…) Adding .partial to CAVA exclusion list fixes this for IE9. IE8 doesn’t use .partial as extension. It uses the original file name during the download. The download process worked fine before the DART was upgraded from 5.6 to version 6.
We had the same problem our our systems.
For us the solution was upgrading to NAS Code 22.214.171.124. Before we had 126.96.36.199.
It was a patch directly from engineering.