Unsolved
This post is more than 5 years old
46 Posts
0
1596
Celerra Check point failed
Hi all,
we getting the below error on the emc celerra and checkpoint has failed.
Message : |
Unable to get task ID. Create checkpoint ckpt_storage_sata_001 of schedule storage_sata has failed. |
| Full Description : | The scheduled task has failed. |
| Recommended Action : | Check if the mgmtd process is running. |
| Event Code : | 0x13605b0006 |
16.06.2013 21:00 (UTC+9):rbtyofs02.
SNAPSURE_SCHED:3:6 Unable to get task ID. Create checkpoint ckpt_Daily-Schedule_014 of schedule Daily-Schedule has failed.
16.06.2013 22:00 (UTC+9):rbtyofs02.
SNAPSURE_SCHED:3:4 Task (215410) Create checkpoint ckpt_TYODATA_Daily_0
17.06.2013 21:00 (UTC+9):rbtyofs02.
SNAPSURE_SCHED:3:6 Unable to get task ID. Create checkpoint ckpt_Daily-Schedule_015 of schedule Daily-Schedule has failed.
I found some information from the ECN, but I am unable to get the bellow artical please help me to resolve the issue.
knowledge base article emc237261
Peter_EMC
674 Posts
0
June 23rd, 2013 22:00
please open a service request with EMC support, referencing emc237261
cincystorage
467 Posts
0
June 24th, 2013 20:00
This happens sometimes when the creator of the checkpoint isn't authorized to manage the Celerra... You'll find some files in "/nas/tasks/schedule/" with the name of the schedule and an id... Find the one for the schedule in question and look at it... I think it's for an entry called creator, and that creator (user name) has to have access to manage the NAS... If it doesn't, you'll likely end up deleting and re-creating the schedule... that is the easiest fix..
Vipin VK
812 Posts
0
July 15th, 2013 00:00
If you are not able to access the primus mentioned, you may better open a ticket with support as Peter suggested. They will have a remote session and help you in closing this.
Aswinkumar_bafd83
46 Posts
0
July 15th, 2013 00:00
Hi Mark,
Thank you for replay,
I have checked the crater it is default "nasadmin" user.
even I recreated the schedules also but no use.
christopher_ime
2K Posts
1
July 15th, 2013 00:00
Do you have checkpoints that do run successfully? Is there a pattern as to the times of those that fail and those that succeed? Reviewing the error messages, I see that you scheduled them to run on the hour. As a test, try scheduling them for 21:10 and 22:10 (10 minutes past the hour). I typically try to avoid scheduling them from 00 - 05 minutes as that is when other system processes are scheduled to run.