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andre.nunes
2 Bronze

How to get Spcollect of Celerra NS-120

Hi,

I'm trying to get Spcollect in one customer who has NS-120. Via Unisphere wasn't possible, and now I tried to collect via Control Station. Executed "get_support_materials" but he doesn't have spcollect inside.

But when execute command ".get_spcollect", received this error said "command not found".

Like picture bellow, how I can generate Spcollect?  Someone can help ?spcollect.png

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dynamox
6 Thallium

Re: How to get Spcollect of Celerra NS-120

[nasadmin@vnx5700 ~]$ cat /etc/hosts | grep CLARiiON

10.235.66.19     A_APM00112300012   SPA # CLARiiON SP

10.235.66.18     B_APM00112300012   SPB # CLARiiON SP

/opt/Navisphere/bin/naviseccli -h 10.235.66.19 spcollect -messner

/opt/Navisphere/bin/naviseccli -h 10.235.66.18 spcollect -messner

wait for 10 minutes, now time to retrieve the files, list all files on SP

/opt/Navisphere/bin/naviseccli -h 10.235.66.18 managefiles -list

/opt/Navisphere/bin/naviseccli -h 10.235.66.18 managefiles -retrieve

andre.nunes
2 Bronze

Re: How to get Spcollect of Celerra NS-120

Great Dynamox.

I tried again use ".get_spcollect", but now logon using root user, and it works !!

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