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svetlana1
1 Nickel

Power Supply/Fan C Power Supply Fault

Hi all!

We came back Monday morning (nothing changed overnight) and the orange warning sign is lit on on the EMC! 

The error that I get is below, there are two errors for Fan A and Fan C. Any idea what could have gone wrong???

On what part of EMC are these power supplies?

Thank you!!!

Svetlana

powersupply.JPG

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2 Replies
nandas
3 Cadmium

Re: Power Supply/Fan C Power Supply Fault

Most likely this is on the Data mover Enclosure. May be on the Storage Processor enclosure as well.

However, if call home is configured on this array, a service request must have been opened with EMC support. If not, please open a service request with EMC NAS support and they will check it out further and guide you accordingly.

The appropriate part needs to be replaced.

Thanks,
Sandip

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svetlana1
1 Nickel

Re: Power Supply/Fan C Power Supply Fault

Hi Sandip,

I already opened a service request....we are checking the cabling now.

Thank you so much

Svetlana

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