CenteraMonitor

My CenteraMonitor won't connect -- it says "Failure retrieving data from cluster". Centera Viewer connects fine.

Any ideas on why CenteraMonitor won't connect?

Also - do you know where I can download the "Global Services" tools (CenteraMonitor, Centera Viewer, etc...)? I can't see to find my CD.

Thanks.

Responses(6)

DM

Danne-Murphy

121 Posts

0

April 20th, 2007 09:00

software is available on powerlink
support / downloads and patches / downloads A-C /Centera Enterprise Software

jaygriffin

15 Posts

0

April 20th, 2007 10:00

Thanks for the response -- I don't see "Centera Enterprise Software".

Downloads A-C

AIX ODM DEFINITIONS
AlphaStor
ApplicationXtender
ArchiveXtender
Ascent Capture
AutoStart
Backup Advisor
Centra Backup and Recovery Module
Celerra Software
Centera Console Software
CLARiiON Utility Kit for AIX systems with CLArray and PowerPath Software
CLARiiON Utility Kit for HP/UX systems with PowerPath Software
CLARiiON Utility Kit for Linux systems with PowerPath Software
CLARiiON Utility Kit for Netware Systems with PowerPath Software
CLARiiON Utility Kit for Solaris Systems with PowerPath Software
CLARiiON Utility Kit for Windows Systems with PowerPath Software
Connectrix Directors and Switches

DM

Danne-Murphy

121 Posts

0

April 20th, 2007 10:00

My guess is that the software serial # has to be registered before you can download the updates.

jaygriffin

15 Posts

0

April 20th, 2007 10:00

Thank you.
Strange thing.... this does not include Centera Monitor and the Centera Viewer seems to be missing some stuff.

The good news is after installing it, my old Centera Monitor began working again.

jaygriffin

15 Posts

0

April 20th, 2007 10:00

This is just utility software that came with my Centera -- to my knowledge it does not have a serial number. We didn't enter one the first time it was installed.

julianne

92 Posts

0

April 20th, 2007 10:00

Actually, I have my softoware registered but for some reason it still isn't showing on powerlink. I see the exact same list that you see, Jay.

We upgraded our code on the Centera clusters yesterday and my old Centera tool no longer worked. A local RSS uploaded the required software to the emc web site.
Go to ftp.emc.com/incoming/denton and you will find the software.

Yay - I get some more points, I hope!

-jq

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