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August 8th, 2017 10:00

internal error: OnTAPI: OnTAPI: Error in System-get-version HTTP POST - Internal error

I am getting the following error when trying to add OnTAP 8.3 cDOT (cluster mode) as NAS Server.

internal error: OnTAPI: OnTAPI: Error in System-get-version HTTP POST - Internal error

8.6K Posts

August 9th, 2017 03:00

after checking the release notes for your CTA version that the NetApp OS version is indeed supported

8.6K Posts

August 9th, 2017 03:00

I would suggest to raise a service request

5 Posts

August 14th, 2017 07:00

Thanks Rainer_EMC for your quick response. However the release notes that I came across, doesn't talk about the version of NetApp and the instructions listed to configure NetApp reflect the NetApp 7-Mode. I found a document, "CTA and CTA/VE 10.0 SP3.1 Interoperability Matrix EMC Part Number = 300-014-320 Rev.10" accoring to this document Cluster Mode is not supported (please see the page 4), the document link is: https://support.emc.com/docu55062_CTA-and-CTA-VE-10.0-SP3.1-Interoperability-Matrix.pdf?language=en_US&request=akamai

If you have any updated release notes, that has listed NetApp 8.3 Cluster Mode (cDOT) as supported verson, would please paste the link here?

5 Posts

August 14th, 2017 07:00

Thanks Rainer_EMC for your quick response. However the release notes that I

came across, doesn't talk about the version of NetApp and the instructions

listed to configure NetApp reflect the NetApp 7-Mode. I found a document,

"CTA and CTA/VE 10.0 SP3.1 Interoperability Matrix EMC Part Number =

300-014-320 Rev.10" accoring to this document Cluster Mode is not supported

(please see the page 4), the document link is:

https://support.emc.com/docu55062_CTA-and-CTA-VE-10.0-SP3.1-Interoperability-Matrix.pdf?language=en_US&request=akamai

If you have any updated release notes, that has listed NetApp 8.3 Cluster

Mode (cDOT) as supported verson, would please send me the document or the

link?

Abdus S. Naser

BSEE, MCP, EMCPP, CNA, CompTIA A+

Systems Engineer

Mobile:+1 862-247-5524

Email: Abdus.Naser@gmail.com

LinkedIn: www.linkedin.com/in/ abdus-s-naser

On Wed, Aug 9, 2017 at 6:13 AM, Rainer_EMC

8.6K Posts

September 4th, 2017 07:00

Hi,

CTA currently supports Ontap 8.2.7 in 7-mode

For 8.3 7-mode please ask via RPQ through your sales or partner.

Ontap 8 in clustered mode will not be supported.

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