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December 14th, 2011 05:00

number of files to be archived = always 0

I am giving a try to the CTA trial version.

I have succesfully created a shedule that archive files from a netapp to a windows file server for files that are not modified since 1 year.

The shedule worked correctly for 1 time and archived files from the netapp to the windows file share.

Now I have adde some files on the netapp source filer which are not modified since more than 1 year, but when i run the shedule again nothing get archived anymore.

Anyone who could help me?

see also attached log file from the CTA applicance

1 Attachment

6 Posts

January 5th, 2012 07:00

Nobody that can help me?

25 Posts

January 5th, 2012 07:00

Let's take a closer look at your policy.  Can you provide the File Matching Expression details?

6 Posts

January 6th, 2012 00:00

policy.JPG

very simple rule

folder contains bunch of files with modify date from recent to 3 years old

25 Posts

January 6th, 2012 08:00

Can you provide the following log?   /opt/rainfinity/filemanagement/log/fws/simulation/fwarsd-42.log 

This log is identified in the file "getschedulelog_do.txt" you provided.   It looks like you ran a simulation, which will not do the real archive. 

Message was edited by: Scott Hall Sr

6 Posts

January 9th, 2012 00:00

Indeed I run a simulation but even if I run the policy it give the same result number of file archived = 0

1 Attachment

25 Posts

January 9th, 2012 06:00

The last line in the log might be the issue.  Do you have an active migration running?

(WARNING) 3066533584, Removing share "\\S-JRCIPRFS002P\JRC CORPORATE ARCHIVING SYSTEM" that is associated with an active move

6 Posts

January 10th, 2012 00:00

Not that I am aware, how can I check this?

17 Posts

January 25th, 2012 07:00

SSH to the FMA/CTA host, login as root, go to the command line.  "ps -ef | grep rfwalker".  You will probably see a process running related to the filesystem in question.  Kill the process or let it run to completion.

6 Posts

January 26th, 2012 02:00

Thank you for your message.

The process rfwalker is ending after a certain time in a normal way, so it seems this is not the problem that the number of files is always 0

5 Practitioner

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274.2K Posts

April 5th, 2012 23:00

Hi,

Have your problem got solved?  It looked like your CIFS permission didn't configure proper to allow CTA access.

Maybe you need add the cifs domain user into local adminstrators group  in the CTA cifs server. 

Maybe your DC default setings might cause problem too, for example,  you shouldn't enable SMB signing.   We have a Primus kb dicussing Windows DC with CTA, you can read  emc182249  via EMC powerlink website.

Dec 14 09:19:29 ConnectionMgr:: socket 18 got EPOLLERR event

Dec 14 09:19:29 (ERROR) BasicConnection::recvNByte got error=111

Dec 14 09:19:29 ConnectionMgr: remove socket 18

Dec 14 09:19:29 (WARNING) NTLMv2 authentication failed due to unsupported NT level error OR invalid parameter (0xc000000d). Retry using NTLM

Dec 14 09:22:29 (ERROR) sendAndWait Timeout: failed to get reply for request xid=481759434 retry=0

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