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Hiroki3
4 Beryllium

"ja.json was not found" at starting CloudArray through IE Chrome

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Hello,

A customer gets the following error at starting CloudArray through Web browser (IE & Chrome) every time after he deployed a virtual CloudArray 6.0.3 on his ESXi. Do you know the reasons?

The path '/cloudarray/resources/locates/ja.json' was not found.


Best regards,

Hiroki

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littleeliza
1 Copper

Re: "ja.json was not found" at starting CloudArray through IE Chrome

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Hi Hiroki,

It might be related to web browser language settings. Can you change browser setting to English and try again?

Regards,

Yi

yi.xue@emc.com

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littleeliza
1 Copper

Re: "ja.json was not found" at starting CloudArray through IE Chrome

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Hi Hiroki,

It might be related to web browser language settings. Can you change browser setting to English and try again?

Regards,

Yi

yi.xue@emc.com

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Hiroki3
4 Beryllium

Re: "ja.json was not found" at starting CloudArray through IE Chrome

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Hello Yi,

He got can do that without the error.

I found it in "Online Support". Otherwise did you got it from "ja.json was not found"?

Thank you for answering.

Best regards,

Hiroki

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