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Unable to validate storage account on Azure CloudBoost appliance

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I've got a CloudBoost appliance running 2.2.3 in Azure.

I'm unable to assign a cloud profile, as the validation of the profile fails (and trying to reploy gives a generic jclouds error).

Looking at in the /var/log/jclouds.log I see the following error:

2018-04-11T18:31:09.902+0000 [main] WARN  blobstore.cli.BlobstoreCli - Failed in command: blobstore.cli.commands.ContainerCreate@19ae6bb, request: HEAD https://xxxxx.blob.core.windows.net/mag-test-1523471468-jokwif?restype=container HTTP/1.1 failed with response: HTTP/1.1 403 Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.

Any suggestions would be appreciated.  The key itself works fine, and I've tried re-generating new ones as well.

One suggestion was the time could be out, but the clock is synced via NTP:

admin@mag-fs> ntp timedrift

Enabled NTP servers are : 0.europe.pool.ntp.org, 1.europe.pool.ntp.org


remote           refid      st t when poll reach   delay   offset  jitter

==============================================================================

*time.sunrise.ne 10.17.10.20      2 u   35   64  377   17.200   -2.701   0.355

+mica.ad-notam.n 124.216.164.14   2 u   27   64  377   18.060   -1.700   0.286


Thanks,

Adam

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Re: Unable to validate storage account on Azure CloudBoost appliance

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Indeed - solved!  Was using a Premium Storage account, that only supported Blob.  Switching to standard to support blob and tables solved the issue.

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Re: Unable to validate storage account on Azure CloudBoost appliance

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Is this a new deployment? Can you verify that the blob storage “type” assigned in azure console allows DB and Blob tables. Should also run bsv validation test to ensure connectivity. I will forward you some related KB articles shortly to ensure we cover all the basic setup steps. Thanks, Vince

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Re: Unable to validate storage account on Azure CloudBoost appliance

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Indeed - solved!  Was using a Premium Storage account, that only supported Blob.  Switching to standard to support blob and tables solved the issue.

View solution in original post

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Re: Unable to validate storage account on Azure CloudBoost appliance

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Hi, I have included the BSV command below for you to run in your environment. Run this from the Cloudboost CLI while logged in under the 'Admin' user. This will verify if the CBA can communicate properly with the Azure cloudstore.

*Please Note:
DO NOT reply to this thread with the output after running the command. Should you see that the validation output result in any errors, i would suggest that you raise an SR (Service Request) and someone in support will get in touch with you and investigate further.  Thanks, Vince.


Blobstore Validation:

diagnostics blobstore-cli "--provider azureblob --identity <STORAGE_ACCOUNT_NAME> --credential <PRIMARY_ACCESS_KEY>" validate

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Re: Unable to validate storage account on Azure CloudBoost appliance

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Adam,

Does your network connection require an SSL certificate?

Is there a proxy involved?

Pete

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Re: Unable to validate storage account on Azure CloudBoost appliance

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Avoided a proxy due to previous issues on AWS with backup traffic to the blob itself hitting the proxy, and just to keep it simply to validate the installation.

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