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Why am I'm getting the error: "Validation failed: Generic jclouds error"?

This error occurs when the CloudBoost appliance is not able to properly access the assigned cloud store.

  • Verify that your cloud store credentials are updated if they have changed.
  • Check that NTP is enabled on the CloudBoost appliance and a valid NTP server(s) have been assigned (up to three NTP servers can be assigned from the EMC Cloud Portal).
  • Verify User/Group Policies applied at the cloud store to ensure the access ID has permissions to read and write to the bucket.