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phil435
Silver

DSITV not showing in vsphere web client

I just installed RMSV and registered the vsphere web client plugin with vcenter on the DSITV 4.01 appliance but I do not see the icon for dell storage in the client. I have restarted both the vsphere web client and the DSITV appliance with no luck.

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10 Replies

RE: DSITV not showing in vsphere web client

Could you please capture the following details:

1. vCenter version 

2. vsphere client virgo logs traces. 

Thanks. 

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phil435
Silver

RE: DSITV not showing in vsphere web client

Vcenter version 6.0.0 build 5318203. I have the virgo log. What specifically are you looking for?

This is VCSA and not the windows version.

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RE: DSITV not showing in vsphere web client

Could you please verify the below:

  1. From the VC console; Navigate to Administration-> Solutions -> Client Plug-Ins and verify whether plug-in is getting listed ?
  2. Verify whether the logs has some details on "Downloading plugin package from <URL>" , " Done downloading plugin package from <URL>",  Deploying plugin package <version>, and "Deployed plugin package <version> to confirm the plug-in is registered and downloaded properly.
  3. Please try clearing browser cache and launch the vcenter GUI. 
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phil435
Silver

RE: DSITV not showing in vsphere web client

Ajith,

I upgraded my vcsa to 6.5 over the weekend and just noticed that DSITV does not support 6.5 currently. Do you know if a release is planned to support this version soon?

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RE: DSITV not showing in vsphere web client

Can you please confirm the DSITV version.  

With DSITV version 4.1.1 release

  • Dell Storage vSphere Web Client Plugin supports VC version  5.5 - 6.5.
  • Replay Manager Service for VMware supports VC version 5.5 - 6.0.

Thanks. 

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phil435
Silver

RE: DSITV not showing in vsphere web client

Where do I download 4.1.1?

RE: DSITV not showing in vsphere web client

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RE: DSITV not showing in vsphere web client

Hope you're able to download the latest DSITV version and able to deploy the same successfully. Thanks. 

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phil435
Silver

RE: DSITV not showing in vsphere web client

Hi Ajith,

The Dell engineering team is working on this issue now. Apparently it is an issue with DSITV. They sent me the latest 4.1.2 version and it has the same issue. I will keep everyone updated once a fix is available.

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