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3 Posts
0
18718
SCV2080 can't add unassigned disk
Hi Guys,
We have a SCv2080 we are just doing the initial config for now.
All is well except we were doing some testing and released some disks, this moved it to the unassigned folder.
We now can't seem to add these unassigned disks back to the disk folder / pool.
Latest firmware etc
I can't seem to see anyway to assign it back as explained in the documentation, am i missing something?
bclaeys
5 Posts
2
May 26th, 2017 05:00
Short follow up, I called Dell that day and they helped me very well! I didn't had SupportAssist enabled (no internet available for the SAN) so I had to use the console cable and putty application. They took over my screen and typed in the commands. (see below, commands are in green).
In my situation it was disk 7 that was unassigned and that had to be attached to parent folder 3. This will off course be different in your situation!
sn226344> disk show
sn226344> [226344] DiskManager:Disk 05/09/2017 11:54:38 AM
Index Name ManagementDiscipline OperStatus Health ParentFolder Class Total Unallocated DiskSize LLLogical Physic al
BlockCount BlockCount Sector Secto r
Size Size
===== ==================== ==================== ========== ==================== ============ ===== ============== ============== ============== ========= ====== ==
1 (1) Managed (1) Up Healthy 3 2 1172123568 477794192 558.91 GB 512 5 12
2 (1) Managed (1) Up Healthy 3 2 1172123568 477663120 558.91 GB 512 5 12
3 (2) ManagedSpare (1) Up Healthy 3 2 1172123568 1172123536 558.91 GB 512 5 12
4 (1) Managed (1) Up Healthy 3 2 1172123568 477532048 558.91 GB 512 5 12
5 (1) Managed (1) Up Healthy 3 2 1172123568 477532048 558.91 GB 512 5 12
6 (1) Managed (1) Up Healthy 3 2 1172123568 477532048 558.91 GB 512 5 12
7 (0) Unassigned (1) Up Healthy 1 2 1172123568 1172123568 558.91 GB 512 5 12
Walk: Display 7 of 7
sn226344> shellaccess developer
sn226344>
WARNING Certain Shell Commands are now run at the risk of the user
sn226344> disk manage 7
sn226344> disk set 7 parentfolder 3
sn226344> disk show
sn226344> [226344] DiskManager:Disk 05/09/2017 11:56:38 AM
Index Name ManagementDiscipline OperStatus Health ParentFolder Class Total Unallocated DiskSize LLLogical Physical
BlockCount BlockCount Sector Sector
Size Size
===== ==================== ==================== ========== ==================== ============ ===== ============== ============== ============== ========= ========
1 (1) Managed (1) Up Healthy 3 2 1172123568 477794192 558.91 GB 512 512
2 (1) Managed (1) Up Healthy 3 2 1172123568 477663120 558.91 GB 512 512
3 (2) ManagedSpare (1) Up Healthy 3 2 1172123568 1172123536 558.91 GB 512 512
4 (1) Managed (1) Up Healthy 3 2 1172123568 477532048 558.91 GB 512 512
5 (1) Managed (1) Up Healthy 3 2 1172123568 477532048 558.91 GB 512 512
6 (1) Managed (1) Up Healthy 3 2 1172123568 477532048 558.91 GB 512 512
7 (1) Managed (1) Up Healthy 3 2 1172123568 1172123536 558.91 GB 512 512
Walk: Display 7 of 7
BVienneau
115 Posts
0
August 4th, 2016 12:00
Did it complete the RAID rebalance from moving them to the unasigned before you tried to re-add them? That's all I can think of why it won't let you add them back yet. Otherwise, the SCv2xxx is a slightly feature limited version of the SC series and maybe there's something in there blocking you from re-adding. If what I mentioned isn't the fix, I'd call support.
badabing888
3 Posts
0
August 4th, 2016 19:00
Hi,
Thanks for the response.
Yes it completed a rebalance i've also tried a rebalance manually and a few other things i can think of.
We are happy to blow away the current pool and just let it recreate the array itself etc as we are just in testing.
Is their an option to do this?
Thanks in advance
badabing888
3 Posts
0
August 28th, 2016 18:00
Just to follow this one up, we had dell log on remotely and add the disks back to the pool, looks like this should be able to be added back via the GUI but for some reason can't, they were able to do it via command line simple enough.
bclaeys
5 Posts
1
May 8th, 2017 08:00
I have the exact same problem with a Compellent SCv2020 with latest firmware. After a half year they still did not address this bug. This is ridiculous, I have to call support to add a disk to a pool?
We always used PowerVaults, but because of high delivery times Dell suggested us Compellent. This is the first time I have used it and am absolutely not happy with this product..
thiago.abm
6 Posts
0
September 22nd, 2017 09:00
We are facing this same problem, but cannot follow these suggested steps as per below:
sn17739>disk show
…
105 (0) Unassigned (1) Up Healthy 1 1 585937500 585937500 279.40 GB
sn17739>shellaccess developer
WARNING Certain Shell Commands are now run at the risk of the user
sn17739> disk manage 105
sn17739> 17738 09/22/2017-11:51:33 WARNING DM CheckLicenseDiskCount ioengine/DiskManager/DMDisk/dmDiskLicenseCheck.cpp 347
2060 Disk[105] License Check Failed. System already has [92] managed disks and is licensed for only [80]
Shell Command: RETVal: Access_Denied
Is it a bug ? How can I fix it ? Note: This Compellent asset doesn't have warranty support and this issue started after replace a faulty disk (03-017).
Please your help.
bclaeys
5 Posts
1
September 25th, 2017 05:00
Hi,
The system message clearly says "System already has [92] managed disks and is licensed for only [80]".
This is not the same problem as the one I had. I think the only way to fix your problem is to remove 12 disks or upgrade your license.
Regards,
Bram
Rembrandt Benedicto
2 Posts
0
January 3rd, 2022 21:00
I know this is an old thread but I am having the same issue on SCv2020. Just want to know how did you access the CLI?
NBayar_mn
2 Posts
0
May 23rd, 2022 22:00
How to change Managed disk to Unassigned ,please help me on this could you provide shell commands
Origin3k
4 Operator
4 Operator
•
1.7K Posts
0
May 23rd, 2022 23:00
You have to press the "release disk" button in the GUI and have to wait until the system have to evacuate all data from that disk. It can be a long process.
Regards,
Joerg