We contracted to support an environment for a company. They have a pair of EMC DS-4400M fiber switches, but they do not have any documentation for the login/password.
We need to gain access to the switch, to examine it's current configuration, and also to find out how to get more port licenses. Only 1/2 the ports appear to be licensed and we need to add an additional clariion array which requires additional ports be configured.
Is there any way to get into the switch, without resetting to factory defaults (since it's currently in-use)?
Solved! Go to Solution.
1. Set up a null modem (RS-232) cable to the maint port on the back of the switch.
2. Using Hyperterminal, make a connection using the COM port with the following settings:
a. Bits per second 57600
b. Data Bits 8
c. Parity None
d. Stop Bits 1
e. Flow Control None.
3. login via redips
4. issue the following commands:
Then try to log in with the default Administrator/password
Thanks, but I just tried them and they don't work. Ive also tried administrator/password, since that is what the CX array is setup as, but it doesn't work either.
Well that sucks since whoever set it up in the first place didn't give support a way to access it in situations like this. Is it still under EMC warranty?
I doubt it, was installed in 2007. I also need to get the FLARE code updated on the Clariion.
If there is no way to get into the switch, we may have to replace it... I was hoping to find a way in without drastic measures.
By the way, is updating the FLARE somthing a customer can do or do you need EMC to do that?
Are you a EMC Partner? if you are, you should be able to get the FLARE and upgrade it. I would assume you are since you are going to provide support for this customer. Many customers can upgrade the FLARE if they have a good understanding of there environment. But most of the time it is done by EMC, or EMC Partner.
I am not on my normal PC right now but i think i had some document on how to reset a passsword on a Brocade switch. I will look tomorrow
also try these two passwords:
if neither work you will need to contact Brocade as they have a bootloader to get into the switch and reset the password.
I did find that document and if you send me a PM i will send it to you. I dont know what FOS version you are running but like Dynamox siad, you will have to give the WWN of the switch to Brocade so they can generate a Firmware that will reset the password. From what i read in taht document, it requires a downtime.
Im not sure if you can see my profile, but I have my phone and email in
If not, ill post my email, but would prefer not to if you can see it in