Promotional/Electronic Gift cards have an expiry or "valid thru" date. Click Here and read #6. It is the responsibility of the user to redeem the card within 90 days in accordance with the terms and conditions as stated on the back of the card. After 90 days, the funds will expire, and the Gift Card will not be accepted by Dell. This policy cannot be circumvented. Promotional/Electronic Gift Cards are not valid for Dell Outlet purchases.
Every receiver of a Gift Card should have been sent an email detailing the date of expiration. Be sure to check your email spam folder for the Dell Gift Card email. The email would look like this =
If you do not see the email, call 1-800-727-6000 and 1-877-819-3355. Provide to them your Dell order number and explain that you have not received the card.