Order Delays

Community Manager
Community Manager

Order Delays

A system shipping date, as provided by a Dell representative or on the Dell Web site, is an estimate only and is not guaranteed. Many times a system will ship on or before its estimated shipping date. Sometimes there is a backlog of parts from the vendor which causes the order delay. In this situation, the assembly of your computer cannot be completed until the necessary parts have arrived at Dell. For your convenience, use the Chat tool to get daily status updates.

Why is my order delayed?
Dell is realistically unable to guarantee a shipping date. The sales site states, "Estimated Ship Date". Even with a "Smart Selection", if there is a delay in any part from the manufacturer, this will result with a delay in the shipment of your order.

What is the Estimated Delivery Date and how is it determined?

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Last update:
‎08-27-2015 11:33 PM
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