Unsolved
3 Posts
0
727
Account on hold
The financial department is closed every time I call even though it’s during hours. I need my account validated...PLEASE tell me they have people working on this!!!
Unsolved
3 Posts
0
727
The financial department is closed every time I call even though it’s during hours. I need my account validated...PLEASE tell me they have people working on this!!!
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Shaun82
2 Posts
0
April 8th, 2020 19:00
Mine is the same. I ordered a few days ago, called the number online and it tells me that if I need my account to be validated someone will call and it hangs up. This was 4 days ago now and I've gotten nothing.
DELL-Cares
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25K Posts
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April 8th, 2020 20:00
Could you help with th registered owner’s name ?
-Susanna
DELL-Cares
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April 9th, 2020 01:00
Also, if you can stay on 1 singal case to get this issue fixed. Avoid create mutiples cased to avoid confusion.
-Susanna
Teacherdot
3 Posts
0
April 9th, 2020 01:00
It’s extremely frustrating. I should have gotten an HP!!
Teacherdot
3 Posts
0
April 9th, 2020 01:00
Jeremy Dotson
DELL-Cares
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25K Posts
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April 9th, 2020 01:00
I'm sorry to hear this.
Let me write to the verifcation team to see what went wrong and see if they can reach out to you.
Please allow 1-2 business days to reply to you.
-Susanna
DELL-Cares
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25K Posts
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April 12th, 2020 02:00
Hi,
I've contacted the verification team to see why your account is still on hold. I'm yet to receive an update. I've asked the team to either share a message with me to contact you directly. I'll write to you as soon as I hear from them.
-Susanna