This post is more than 5 years old
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134285
Alienware, stolen
my alienware just got stolen and i need help how to track down my alienware,it still under dell warranty.
Do help me.
This post is more than 5 years old
3 Posts
0
134285
my alienware just got stolen and i need help how to track down my alienware,it still under dell warranty.
Do help me.
Top
DELL-Chris M
Community Manager
Community Manager
•
54.2K Posts
2
October 25th, 2013 16:00
The Alienware laptops are not sold with the LoJack software. Neither the Basic, Enhanced, nor the Accidental Damage warranties cover theft.
How to Report a Dell System Lost or Stolen
zbestwun2001
8.8K Posts
0
October 25th, 2013 08:00
roland1994,
I know of no feature in the AW systems that helps you track it down if it's stolen, sorry.
Zb1
roland1994
3 Posts
0
October 26th, 2013 02:00
thanks...im hoping for you reply via email..i already sent you a private message with the information.
roland1994
3 Posts
0
October 26th, 2013 02:00
thanks for you reply sir.
zbestwun2001
8.8K Posts
0
October 26th, 2013 12:00
roland1994,
Chris doesn't always work weekends. He will get back to you though.
Zb1
DELL-Chris M
Community Manager
Community Manager
•
54.2K Posts
1
October 26th, 2013 13:00
I private messaged roland1994 with what we could do on our end.
Nikolai420
1 Message
0
August 16th, 2017 13:00
Ok so I rented my alien ware Tru rent a center and paid it off pretty sure it's still covered by the warranty and mine has been stolen as well idk what to do at this point I forked out way to much for that laptop and it's gone. What do I do guys I need it for my new job.
ejn63
1 Rookie
1 Rookie
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87.5K Posts
1
August 17th, 2017 05:00
You can report it stolen to your local police department and to Dell, but unless the system was registered with a tracking service (Computrace/LoJack), it's not trackable.
www.dell.com/.../stolen