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4553
Call asking for credit card information
Hi,
I received a call and a mail from Dell (CFO@dell.com) marking a representative from dellteam.com stating that a payment made a year back did not go through and I have been asked to provide my credit card details.
I have read in previous posts that Dell personnel do not call and ask for credit card information and hence am a bit worried. I did ask if the payment can be made through my Dell advantage account and the representative said no as it is an old order.
i am a bit worried if this is not a scam and request any help/inputs.
Many thanks
Sid
AFRAIDOFDELLIND
3 Posts
1
August 10th, 2017 20:00
I GUARANTEE 100% THAT WAS A SCAM AND ANYONE WHO GETS A PHONE CALL FROM ANYONE ASKING FOR YOUR CREDIT CARD INFO THEN TELL THAT CALLER TO GO FXCK HIM OR HER SELF AND HANG UP !! THEN CALL DELL AND ASK IF YOU OWE ANY $$ .
ALSO THERE ARE PEOPLE WHO WILL CALL YOU AND THEY SAY THEY ARE FROM DELL SUPPORT IN INDIA AND THEY WORK FOR DELL AND THEY WERE MONITORING YOUR COMPUTER AND IT LOOKS LIKE SOMEONE IS TRYING TO HACK YOUR COMPUTER .
THEY ARE THE HACKERS !!!!! SO COPY THEIR PHONE NUMBER AND CALL DELL AND REPORT THE HACKERS TO DELL IMMEDIATELY !! SO DELL MIGHT BE ABLE TO FIND THESE HACKERS .
THE A-HOLES THAT CONTACT YOU WILL USUALLY HAVE A VERY STRONG INDIA TYPE OF AN ACCENT WHEN THEY TALK TO YOU .
NEVER , NEVER , NEVER TRUST ANYONE WHO CALLS YOU AND ASKS FOR YOUR CREDIT CARD INFO .
REGARDS
BILL DAVIS
Dell-Sahana R
3 Apprentice
3 Apprentice
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263 Posts
0
July 11th, 2017 12:00
Greetings Siddarth,
Thank you for bringing this to our notice. Please private message the Dell reference number, registered name on the account, contact number and your email address. Let me review the case history.
You could send us a private message by hovering the mouse pointer over my username, and adding me as friend.
SiddarthSudhaka
3 Posts
0
August 8th, 2017 10:00
Hi Sahana,
I sent a message some time back but have not heard back from you. Could you kindly look into my request and get back to me.
many thanks
Siddarth
Dell-Sahana R
3 Apprentice
3 Apprentice
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263 Posts
0
August 9th, 2017 11:00
Hi Siddarth,
I haven't received your message. Could you please send the details again?
-Sahana