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May 25th, 2013 17:00

Dell Display U2412M - Warranty Issue

One of my Dell U2412M, bought around two months ago, has developed a problem with the DVI port. When connected to an Apple MacBook Pro, the display permanently stays in PowerSave mode. This problem only happens with the DVI port. The other Dell U2412M display works fine with all ports so it is not a problem with the computer or cables.

Since the display is still under warranty, will Dell replace it?

Thank you.

Community Manager

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54.2K Posts

May 26th, 2013 15:00

brunomb,

* Go to the Monitors forum board
* Open the sticky, "FAQ Monitor"
* Open, "Warranty and Exchange instructions (1/23/19)"

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