Debn
1 Copper

Dell Keeps Failing

I ordered a three year (36 mo) subscription to McAfee.  My computer came with 1 month of McAfee.  Dell did not give me a link to download the full subscription nor did they give me a DDD.  I am fed up.  I just want a refund so that I can go purchase my virus protection from someone else..  Dell, you have made a lasting negative impression.  What else will I discover that I am missing? I have never had any thing wrong with any of my previous orders in the YEARS that I have been a loyal Dell customer.  You should just turn off the lights and lock the doors because you will not stay in business this way.

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4 Replies
zbestwun2001
5 Rhenium

Re: Dell Keeps Failing

I ordered a three year (36 mo) subscription to McAfee.  My computer came with 1 month of McAfee.  Dell did not give me a link to download the full subscription nor did they give me a DDD.  I am fed up.  I just want a refund so that I can go purchase my virus protection from someone else..  Dell, you have made a lasting negative impression.  What else will I discover that I am missing? I have never had any thing wrong with any of my previous orders in the YEARS that I have been a loyal Dell customer.  You should just turn off the lights and lock the doors because you will not stay in business this way.

DEBN,

* Contact one of our Customer Care/Order Support Liaisons via a Private message. Please only message ONE of them -

DELL-Ravi C http://dell.to/T0XQim DELL-Roshan L http://dell.to/Wmvhf2 DELL-Harish M http://dell.to/Z2oW6o DELL-Frances Y http://dell.to/ZMSF4M DELL-Lorna M http://dell.to/PWMBSV
* Once you have clicked on one of the links, click Start conversation or Send Email. They will
need the following information to investigate -
  • Email Address:
  • Name:
  • Shipping Address:
  • Phone Number:
  • Dell order number or Service Tag number:
  • Issues
They'll return your email, just give them a day or two. I hope this helps you out.
 
Zb1

 

Dell Forum Member Since 2004 but not an employee of Dell

If this answers your question, click
  Yes  

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Re: Dell Keeps Failing

Hi !  Thank you for posting in our Community!

Please provide me the following information via private message  (click my username and then click Start Conversation)
to look into the details of this order;
 
Order Number or Service Tag:
Name on the account

Glad to assist!

Thanks & Regards,
DELL-Frances Y
#IworkforDell
To learn more about Dell Products, Services, and Drivers, click Here

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Debn
1 Copper

Re: Dell Keeps Failing

The order number is <ADMIN NOTE: Order number removed per privacy policy>

The name on the account is Debbie Nunn.

Thanks

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Moderator
Moderator

Re: Dell Keeps Failing

Debn,

You cannot post your private information for all to see. That is why you must "private message" the information to DELL-Frances Yap.

"Please provide me the following information via private message  (click my username and then click Start Conversation)
to look into the details of this order;
Order Number or Service Tag:
Name on the account:"
Fusion 25791273

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