From: <Email id removed>Sent: Thursday, November 12, 2020 8:55 AMTo: 'email@example.com' <firstname.lastname@example.org>Cc: 'Dell Tech Support' <email@example.com>; 'Customer_Feedback3NorthAm@dell.com' <Customer_Feedback3NorthAm@dell.com>Subject: RE: <Service request number removed>: Liquid Spillage [ ref:_00D0bGaMp._5002R1DLJLH:ref ]
It is now 10 days since you received my computer on 11/2/20, and you have not repaired it.
I understand your depot is closed due to infection by the COVID-19 virus.
I want my computer repaired and returned right away. I need the computer and data on the hard drive.
I do not want any more of the same excuses. I want the machine back, or a loaner.
Get someone else to repair it. And ship it back to me.
This is a disgrace. <Non-public info removed>