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Last reply by 11-12-2020 Unsolved
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2 Bronze
2 Bronze

Dell Repair Depot CLOSED ! They didn't repair my machine!



From: <Email id removed>
Sent: Thursday, November 12, 2020 8:55 AM
To: '' <>
Cc: 'Dell Tech Support' <>; '' <>
Subject: RE: <Service request number removed>: Liquid Spillage [ ref:_00D0bGaMp._5002R1DLJLH:ref ]


It is now 10 days since you received my computer on 11/2/20, and you have not repaired it.


I understand your depot is closed due to infection by the COVID-19 virus.


I want my computer repaired and returned right away. I need the computer and data on the hard drive.


I do not want any more of the same excuses. I want the machine back, or a loaner.


Get someone else to repair it. And ship it back to me.


This is a disgrace. <Non-public info removed>




Nelson Timken

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