Highlighted
jnadaraj
2 Bronze

Dell Tek Backpack bag rips apart after few months of use.

Hi, I bought a Dell laptop bag (product id: 460-BBKN) in December 2015 to keep my brand new XPS 15 laptop safe (spent well over $1200.  Well, it hasn't even been 5 months and I see a huge rip inside the bag. I am extremely disappointment with the quality and would appreciate if you will look into this matter. 

Tags (2)
0 Kudos
1 Reply
Community Manager
Community Manager

RE: Dell Tek Backpack bag rips apart after few months of use.

Hi jnadaraj,


Thanks for posting.


I apologize that you had a problem with your laptop bag. Have you been able to contact Customer Care about this yet?  


If you need additional assistance, please contact me privately. Thanks.


Regards,
Robert


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


0 Kudos