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dennispaul24
1 Copper

Dell is HORRENDOUS

Hello,

I would like one of the Customer Care Team to please advise me on how to reach the corporate office.  I am tired of being put through to a call center where people are working hard and doing their job, but they don't understand me and I don't understand them.  It's sad to me that I have bought multiple Dell computers from you and now you have lost me as a customer over a stinkin charger.  The Customer Service surely has gone down hill over the years, I used to be able to get top notch service any time that I had a problem.  Guess that has changed.

Your response is appreciated.

Dennis

<ADMIN NOTE: Email id removed per privacy policy>

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2 Replies

Re: Dell is HORRENDOUS


Hi 

Thank you for posting in our Community and Welcome!

Apologies if you have had issues with our Customer phone Support. Please tell me more about your "charger" issues via private ( click my username and start conversation ) along with your service tag and i'll be glad to look into your case.

Thanks & Regards,
DELL-Frances Y
#IworkforDell
To learn more about Dell Products, Services, and Drivers, click Here

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dennispaul24
1 Copper

Re: Dell is HORRENDOUS

I sent you a rather long email with the details.  Thanks.

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