I put through a few orders, dell shipped them, then requested the orders back as the "orders were ordered through the wrong channel".
On a bunch of orders I used a dell gift card in combination with my credit card, the credit card got refunded but the gift card did not.
Now dell is refusing to refund the gift cards.
Thank you for your message.
We strive to provide a great purchase experience for all of our customers. I regret we missed the mark in your case.
Please click on my Dell username & send a private message with the order number, registered name & email address. We will have this checked for you.
Dell-SreejithRSocial Media Support#IWork4DellTo help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag numberOut of Warranty SupportWould you like to be a Dell Community Rockstar?