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Error on the website
I would like to know a email or a place to post a error I found on the website. The error can be found when customizing one of the Alienware desktop that when you select windows 8 option the price increases by $500 despite saying it will cost $0 extra on the tag, in addition when you switch it back to regular windows 7 the extra $500 stays. On top of that it gives a warring that the keyboard is not compatible with windows 8 despite all other Alienware desktops that i tried not giving this error or price increase.
Also I would like to make a suggestion to the site to make finding this email for Dell site or forum more easily available in case future website errors occur, I have searched for the past hour and haven't found one yet.
Dell - Harish M
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July 23rd, 2013 02:00
Hi ominix,
Thank you for your valuable feedback. Please provide a snapshot of the message on the same thread. I will check the details and take it forward.
ominix
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July 23rd, 2013 06:00
Hello Harish, here are some screen shots of the error with some comments on the error.
Also, sometimes I get another error when I do the above saying that the keyboard is not compatable with windows 8 64bit, this warning appears to have stop poping up, but the $750 price increase still occurs.
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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July 23rd, 2013 07:00
ominix,
Thanks. I have contacted the team. The error does not occur on the US or UK websites. Only the Canada website.