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May 17th, 2015 14:00

Free Tablet with XPS Order did not happen

I did not get a tablet with my XPS order probably because I didn't put some code in correctly and Dell would not honor the online offer and denied that I was even offered the tablet and they still offer it now. I didn't really need the tablet but it really bothers me to not receive what I was offered online.

5 Practitioner

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274.2K Posts

May 20th, 2015 05:00

Hi NoFreeTabletForMe, 

Thank you for posting your comments on the Dell Community Forum Customer Care Board. Please accept my apology for any frustration or disappointment this may have caused. We strive to provide a great purchase experience for all of our customers. 

I am happy to look into this order on your behalf. Please reply to my email and provide the requested information so I may access your account records. 

Thanks,
Lorna

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