I mistakenly purchased a wired printer. I need a wireless printer. I need to return my printer to Dell, and from what I can see, I require an authorization number in order to return the printer. I have been on hold for over an hour. I just spoke with a person who told me I had the wrong department (this was a number I was given personally by some guy on the Dell Facebook page) and was going to transfer me to the right department and I just got cut off! How do I return a <profanity> item to Dell? Do I have to have an authorization? Do I have to deal with the phone system filled with <attacking> people! Can I just return the item? I was going to simply buy my wireless printer from Dell, but, as far as I am concerned at this point, they are the worst, most <attacking> people on the face of the earth and I will never buy a product from them again.