What is the consequence for DELL not complying to the end of the agreement? With whom would I pursue legal action? Your company falsely advertised.
Now, you're telling me that you aren't liable for anything? Sending me the gift card that has been owed to me has the same value now, or a year form now? Your company just has to make good on it before you go out of business, and that's fair?
DELL breached the terms of my purchase. I need either a return label, and full refund, or for DELL to refund the amount owed. Your company is horrible, and places no value in their customer nor care in their relations with them.
Your company is like a millenial. You only care about you, and what's good for you. Shameful how far your quality has plummeted.