I bought brand new Alienware 17 R5 from Amazon. I want to transfer laptop's warranty from USA to Turkey because of i am living in Turkey. In Warranty and Ownership Transfer page i am struggling to complete the form. In form's Previous Owner Detail tab they asking to me Previous Owner's name, Last Name, Country(there is only USA) and the Zip Code. I bought this product from Amazon, there is no Previous Owner! Who is the Previous Owner? What am i suppose to write in this blanks on the form? It is very confusing.
Thank you for your message. You can mention a generic zip code as this is not important but if the system is already registered to a different name the name has to match.
For the system to be eligible for an international transfer the system must meet 2 conditions. 1) The System must have a premium onsite warranty 2) The system model should be released in the region you are moving to.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.