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hyunwoo305
1 Copper

I need to cancel my order RIGHT NOW.

https://imgur.com/a/unlXtwN

https://imgur.com/a/z2SLSiw

Dell Purchase ID of Second Monitor : Removed

Dell Purchase ID of Alienware Aurora : Removed

Email : <Email id removed>

Name of Paypal account used for purchase : Hayoung Hwang

I bought an Alienware Aurora and AW2518H on March 2, 2019, and accidentally bought another AW2518H on March 3, 2019. I want to cancel the ALIENWARE AURORA and SECOND AW2518H before the typical "it has already been shipped so you can't cancel" starts.

I received 0 order confirmation emails for the 3 purchases

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3 Replies
hyunwoo305
1 Copper

No order confirmation email

I ordered an alienware aurora today (March 2) at about 11:30am, and an aw2518h at about 3pm. I did not get confirmation emails for both of them. 

a) The debit card I used (in Paypal) to purchase has a limit of $1000/day. Would this matter?

b) I want to cancel my order for alienware aurora. Is is possible? and how do I cancel?

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Moderator
Moderator

Re: I need to cancel my order RIGHT NOW.

Thank you for your message. I will be glad to assist you with this.

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the order/customer number, registered name & email address.

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hyunwoo305
1 Copper

Re: I need to cancel my order RIGHT NOW.

Sent

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