sniper24
1 Copper

Incorrect service warranty information on support website

Hello, I purchased an Alienware 17 R3 last month. But the service warranty information is incorrect on Dell support web page. The ship date is January 01, 0001, the country is unknown and the warranty service is missing. Also, I was wondering if it's possible to transfer the warranty and use it for international ?

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1 Reply
Community Manager
Community Manager

RE: Incorrect service warranty information on support website

Hi sniper24,

Thanks for posting.

Have you been able to contact Alienware Support 1-800-254-3692 8am - 12am CST?  They should be able to look up your service tag number and assist you with the warranty service information.

Normally warranty service can sometimes be utilized while travelling out of the USA.  It depends on whether the machine has parts and services in the country you are visiting. Here's the link.

Regards,

Robert


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