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Inspiron 3520
I have a question about a service call for the Inspiron 3520 laptop I bought in January 2013 and the usb failed and I sent it in to the depot to get fixed now I am waiting again for repairs, but all the service call says is parts ordered. What makes it worse this model is no longer being produced and the newer models only come in one color for the case. Which is not the color of my 3520.
Andrew Wees
DELL-Frances Ya
94 Posts
0
May 16th, 2013 03:00
Hi Andrew,
Thanks for posting in our Community and Welcome!
Please provide me with your service tag, service call number via private message ( click my username and start conversation ) and I will look into your case.
Glad to assist!
Andrew J Wees
107 Posts
0
May 17th, 2013 00:00
I would like to know what's going on with my service call which was started via facebook and says parts ordered. but I am typing this on the laptop in question. Some thing doesn't seem right
Call Type: RTS
Initiation date: 5/15/2013 12:00 AM
Dell-Rajesh R
3.3K Posts
0
May 17th, 2013 05:00
Hi ajwees41,
I have researched on this issue and one of my colleague DELL-Frances Y has posted a resolution on the following link:
http://dell.to/19E5UZA
She would be following up on this issue.
Please let me know if you have any other queries.
Andrew J Wees
107 Posts
0
May 17th, 2013 09:00
DELL-Frances Y I sent an update please respond
Andrew J Wees
107 Posts
0
May 20th, 2013 09:00