Customer Care

Last reply by 11-12-2020 Solved
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1 Copper
1 Copper
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Inspiron 5406 2-in-1, Service Tag not recognized?

I purchased the above referenced computer from Dell.com and the service tag and express numbers are not recognized when I have talked to Dell Customer Care or Technical Support. The last call I had last week the Dell person mentioned that this needed to be fixed by the Dell Tag Team but they could not contact them at the time.  My question how can I get this issue fix for a new computer that I just purchased from Dell.com? I have made several call to Dell as well as online chats with no success.

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Community Manager
210

In checking this morning, the Service Tag number is seen both on the external website and in our internal tools.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag


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Community Manager
211

In checking this morning, the Service Tag number is seen both on the external website and in our internal tools.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag


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