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Daniel2099
1 Copper

International warranty transfer, USA to Mexico

I bought my PC in the US, I'm currently living in Mexico, I started my transfer August 2nd, I know it takes 15 business days for international transfers, it's been more days than that, I've tried calling many customer care numbers but it always says its unavailable, I've checked my email and nothing has been sent.

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ejn63
4 Ruthenium

Re: Ownership-Warranty Transfer

Did the system come from Dell?  If not, did you register the system in your name?

Did your warranty qualify for transfer (it must be an upgraded onsite warranty - the basic depot warranty that comes with the system cannot be transferred internationally)?

 

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