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Issue receiving dell promo $100 egift card


I recently purchased a dell G3 which I am enjoying very much, however the deciding factor for me to purchase this laptop instead a competitors equivalent was the $100 promo egift card. I've been waiting since it was delivered (08.18.2018) its been almost 2 months and still no egift in my email. I've checked the junk and spam folders and it isn't there, I tried to contact cashstar and they told me to contact dell customer support. I want to know what can be done for this situation and if I will be receiving the promo egift card.

1 Reply

Re: Issue receiving dell promo $100 egift card

Thank you for your message. I will be glad to look into this.


Did you receive email or flyer about the gift card offer?


For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag/ order number, registered name & email address.


Click here to find the service tag -  https://dell.to/2xXUCUW

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To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
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