Back on 5/8/2017, I called in to the business rewards support line to report several orders for which I was missing rewards credit. This issue is still unresolved. Following is a summary of events:
I’m unable to assist you on request. I highly recommend you to contact the finance department for assistance.
Nedelka Brown " Nelly "
Customer Care Analyst
Dell |Global Business Operations
I've ordered quite a bit more from Dell since I sent the initial email. Additionally, I buy HDDs, memory, etc. from Dell for a bit higher price than I could get elsewhere *because* of the Advantage rewards. It is starting to seem that is a total waste of $.
Anyway, I ran across this forum, am hoping there might be some possibility of resolution here.
Thanks for reaching out. Please private message any reference number for your previous interactions with Dell and I'll be able to check for further options.
You could send us a private message by hovering the mouse pointer over my username, and adding me as friend.