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Monitor service tag and express service code is not recognized
I am having flicker issue with my monitor, since the monitor is still in warranty, I tried to enter the service code or express service tag where ever asked, but it is never recognized.
Can someone please help me, as I can't work without my monitor.
dipu12
6 Posts
0
September 9th, 2019 20:00
I am facing flickering issue with my monitor and when I visited Dell website to claim warranty, it says my service tag is not recognized. I raised a question earlier and received a reply from a mod, but now I am not getting any replies so again creating this question. I have the invoice with me. Please help me claim the warranty.
DELL-Cares
Moderator
Moderator
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25.1K Posts
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September 10th, 2019 06:00
If you are unable to send us the image or PDF of your invoice you could write to us there, and we’d be glad to look into this for you.
Facebook: https://dell.to/2NPe6VD
Twitter: @DellCares
dipu12
6 Posts
0
September 10th, 2019 06:00
Dell-Tabassum M
78 Posts
0
September 10th, 2019 17:00
Hi @dipu12,
Sorry to hear about the trouble.
Please private message me the monitor service tag along with the serial number which is located on the sticker behind the monitor. I will be glad to look into this for you.
Dell-Tabassum M
Social Media Support
#IWork4Dell
Dell-Tabassum M
78 Posts
0
September 10th, 2019 17:00
Hi @dipu12,
Due to technical issues previous conversations were not showing up. I see you are in touch with @Dellcares they should be able to help you further. Thanks!
Regards,
Tabassum M
dipu12
6 Posts
0
September 15th, 2019 22:00