AKJH
1 Copper

My laptop's service tag is not recognized in Dell support site

I received my XPS 9360 a week ago, but Dell support site does not recognize its service tag. Is that normal? What should I do?

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2 Replies
lolametro
2 Iron

Re: My laptop's service tag is not recognized in Dell support site

Maybe you changed up some characters, for example "L" and "l" or "i"/"I".

Otherwise you can contact Dell Support, maybe they can help you.

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Philip_Yip
6 Indium

Re: My laptop's service tag is not recognized in Dell support site

Sometimes it takes a few days for Dell to register new service tags with their website. Try again in a couple of days.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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